Data, Text & Talk Usage Details | AT&T Community Forums (2024)

FAQs

How to see usage details in AT&T? ›

FYI: Wireless usage including call, text, and data history is available for up to 16 billing periods. The content of text or video messages isn't visible or accessible to anyone on the account.

How do I check my wireless data usage from my AT&T mobile device? Simply dial *3282# from your AT&T wireless phone. For Spanish, dial *3286#. We'll send a text message with your data and messaging usage.

Usage info may not be available while we're processing your bill. Usage generated near the end of a bill period may not show up until the next bill period. Additional delays of up to 60 days are possible if the usage takes place outside the U.S.

Log in to your AT&T online account and navigate to “My Wireless” > “My Usage.” Here, you can typically view data usage details for your phone number, including information on text messages sent and received.

AT&T doesn't have the content of any text messages between you or anyone else. All you'll get is date/time/phone number of each text. You can get the text logs for the past 16 months through your account online. Beyond that time, you have to call to get bill reprints of earlier text logs.

Your text and picture messages will be backed up in the cloud for up to 90 days. You can download your messages when you buy a new AT&T Backup & Sync-capable smartphone.

Not possible AT&T doesn't store text messages.

Important Note: AT&T prioritizes user privacy. The account owner cannot view the content of your text messages or the specific websites you visit while using your data.

View your call history online

Select the (+) on the My Digital Phone menu. Select Check or manage voicemail & features from the MyVoicemail & Phone Features menu. Select the Call History tab and go to your AT&T Phone Call Logs page.

How to get detailed billing from AT&T? ›

Once registered, you may sign in to view your bill. Your bill summary and details will be available from the Go to Bill & payment page. The bill & payment page provides access to your: Bill Account Details.

Open your phone's Settings app. Internet. Next to your carrier, tap Settings . At the top you'll see how much total data you use.

You can access call, text and data logs through your account but it won't be on the printed or pdf bill unless you pay for detailed billing.

We usually update recent data use every 3 hours. You may not be able to see usage since your last bill online if you have a new account or changed your plan in the middle of a bill period. Usage info may not be available while we're processing your bill.

If you cannot see text messages the first thing to do making sure All Messages or SMS Messages is selected. In this situation either a "no messages" icon is displayed and you cannot see any messages or some of your conversations appear to be missing.

Select the (+) on the My Digital Phone menu. Select Check or manage voicemail & features from the MyVoicemail & Phone Features menu. Select the Call History tab and go to your AT&T Phone Call Logs page. You can sort your call history by name, length of call, or search for a call.

Open your device's Settings app. Tap Digital Wellbeing & parental controls. The chart shows your device use today. For more info, tap the chart.

Once registered, you may sign in to view your bill. Your bill summary and details will be available from the Go to Bill & payment page. The bill & payment page provides access to your: Bill Account Details.

Note: To check your current month's data usage dial *data# (*3282#) on your mobile phone to receive a text message with the current bill cycle's usage.