Inmate Communication: A Closer Look at SmartJailMail (2024)

SmartJailMail is an innovative online communication platform designed to revolutionize inmate communication. It offers secure, efficient, and instant communication, reducing delays and fostering connections between inmates and their loved ones. It also allows photo and document sharing, bridging the physical gap between incarceration and the outside world. SmartJailMail’s benefits include enhanced security, time and cost efficiency, and emotional well-being. It contributes to rehabilitation support, reduced stress, and improved behavior in inmates. It also enhances operational efficiency in correctional facilities, aids in controlling contraband, and promotes positive inmate management. SmartJailMail serves as a beacon of progress in improving the lives of those within the criminal justice system.

Understanding SmartJailMail:

SmartJailMail is an online communication platform specifically tailored for inmates and their loved ones. It serves as a secure and efficient means of communication, allowing inmates to stay connected with the outside world. Unlike traditional mail systems, SmartJailMail leverages technology to streamline the process, offering a range of features that enhance the overall communication experience.

Features of SmartJailMail:

a. Email Communication:

One of the primary features of SmartJailMail is its email communication system. Inmates can send and receive messages through a secure online platform, eliminating the delays associated with traditional mail. This instant communication not only fosters connections but also provides a sense of immediacy for both inmates and their loved ones.

b. Photo and Document Sharing:

SmartJailMail goes beyond simple text-based communication by allowing users to share photos and documents. Inmates can receive snapshots of family events, cherished moments, or important documents, creating a more visual and personal connection with the outside world.

c. Video Visitation:

Incorporating video visitation capabilities, SmartJailMail enables virtual face-to-face meetings between inmates and their loved ones. This feature proves invaluable for maintaining strong family ties, as it provides a more personal and immersive interaction, bridging the physical gap between incarceration and the outside world.

Benefits of SmartJailMail:

a. Enhanced Security:

SmartJailMail prioritizes security, employing advanced encryption and authentication measures to ensure the confidentiality of communication. This not only protects sensitive information but also mitigates the risk of contraband entering correctional facilities through traditional mail channels.

b. Time and Cost Efficiency:

Compared to traditional mail systems, SmartJailMail significantly reduces the time required for communication. Traditional mail can take days or even weeks to reach its destination, while SmartJailMail facilitates instantaneous communication. Additionally, the cost of postage and paper is eliminated, offering a more cost-effective solution for both inmates and their families.

c. Emotional Well-being:

Maintaining connections with loved ones is crucial for an inmate’s emotional well-being. SmartJailMail facilitates regular communication, helping to alleviate feelings of isolation and loneliness. This, in turn, contributes to a positive and rehabilitative environment within correctional facilities.

Impact on Inmates:

a. Rehabilitation Support:

SmartJailMail contributes to the rehabilitation process by fostering positive connections with the outside world. Communication with family and friends can serve as a support system for inmates, motivating them to engage in rehabilitation programs and make positive changes in their lives.

b. Reduced Stress:

The uncertainty of traditional mail delivery can create stress for both inmates and their loved ones. SmartJailMail’s instant communication features help reduce this stress, providing a reliable and efficient means of staying in touch.

c. Improved Behavior:

Studies have shown that inmates who maintain strong connections with family and friends are more likely to exhibit improved behavior while incarcerated. SmartJailMail plays a pivotal role in this dynamic by facilitating regular communication and positive interactions.

Impact on Correctional Facilities:

a. Operational Efficiency:

SmartJailMail streamlines communication processes for correctional facilities, reducing the administrative burden associated with managing traditional mail. This efficiency allows staff to focus on other critical aspects of facility operations.

b. Security and Contraband Control:

By offering a secure online communication platform, SmartJailMail helps correctional facilities in their ongoing efforts to control the influx of contraband. The advanced security measures implemented by the platform contribute to a safer environment within the facility.

c. Positive Inmate Management:

Correctional facilities that embrace technology like SmartJailMail demonstrate a commitment to positive inmate management. By providing inmates with a secure and efficient means of communication, these facilities contribute to a more rehabilitative and humane environment.

Conclusion:

SmartJailMail stands as a testament to the positive impact technology can have on the correctional system. By prioritizing security, efficiency, and emotional well-being, this innovative platform not only benefits inmates and their loved ones but also enhances the overall operation of correctional facilities. As we continue to navigate the intersection of technology and justice, SmartJailMail serves as a beacon of progress in improving the lives of those within the criminal justice system.

Inmate Communication: A Closer Look at SmartJailMail (2024)

FAQs

How often do inmates check email? ›

Simple answer … as often as they can. Depending on the inmate or the institution, access to services such as JPay (the message service I am used to) can be limited. If an inmate is in regular email contact with those on the outside, they will try to access the system as often as time or regulations permit.

What are the two most important rules of the inmate code? ›

Expert-Verified Answer

The inmate code consists of two primary rules: 'do your own time' and 'don't inform on another convict'. These rules emphasize serving one's own sentence without interference and remaining loyal to fellow inmates by not informing against them to staff.

How do inmates reply to emails? ›

Inmates do not have access to the internet or traditional email providers. Instead, they send messages to the website www.Corrlinks.com. When an inmate's authorized contact wants to return the message, they log into the site to email a prisoner.

How often can inmates use corrlinks? ›

There is no limit to the number of emails that can be sent in any particular day or period of time. As such, if a user needs more space, they can simply send additional emails. There are also style restrictions. All emails are limited to plain, black text.

How long does it take to get a reply on email a prisoner? ›

Outside these times you can send us an email and you will receive a response within 48 hours (if this falls on the weekends) or sooner.

How long does it take for an inmate to get messages? ›

Most messages are delivered instantly. Each correctional facility may set up specific delivery rules depending on a variety of factors which may result in a message being delayed for a period of time prior to delivery.

What app allows you to text inmates? ›

The GettingOut Android mobile app is the easiest way to stay connected with an incarcerated loved one or friend.

Can inmates reply on TextBehind? ›

The inmate reply message from ICS kiosks and tablets:

TextBehind sends an email notification when a new response from your loved one is added to your account. The Correctional Officers will still need to approve your loved one's response.

Can inmates see your email on JPay? ›

With very few exceptions, Incarcerated Individuals read and reply to your Emails via the JPay Incarcerated Individual kiosks conveniently located inside their living units.

Do inmates pay for CorrLinks? ›

CorrLinks is an email service that allows inmates to communicate with people outside of prison. It is free to use for both inmates and their contacts, and inmates can use it to stay in touch with family and friends, as well as to access educational and job resources.

Can inmates use the phone everyday? ›

How Many Phone Calls Can an Inmate Make a Day? Prisoners may make more than one phone call each day if they are calling pre-approved phone numbers. And, as previously mentioned, inmates are allowed up to 300 minutes of prison phone calls each month.

Can inmates send mail to each other? ›

This mail can be sent from virtually anyone outside of prison (e.g., friends, family, businesses, etc.). Prisoners are generally prohibited from communicating with prisoners in other facilities unless they are either co-defendants or immediate family members.

Do prisons check outgoing mail? ›

Inmate Legal Mail may not be read for any reason. 11.) All non-privileged outgoing mail may be opened if a reasonable suspicion exists that illegal contraband may be contained within the envelope or package.

Who reads JPay emails? ›

With very few exceptions, Incarcerated Individuals read and reply to your Emails via the JPay Incarcerated Individual kiosks conveniently located inside their living units.

How often can inmates send mail? ›

Inmates are permitted to send and receive unlimited mail, which does not threaten the safety and security of the jail, in order to maintain communication with their legal representatives, a holder of public office, the courts, and others outside of the jail facility.

How fast is email a prisoner? ›

Some establishments do not deliver emails on the weekend or Public Holidays. Please allow 3 working days for your message to be delivered to the recipient, if you are aware that the emails have not been delivered please contact us here.

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