Fidelity facing class action suit after cybersecurity attack - HousingWire (2024)

Big Four title firm Fidelity National Financial and its subsidiary mortgage subservicer Loancare are facing a class action lawsuit alleging that they were negligent with customer data and that they breached their contract, after the firm was the victim of a cyber security attack in late-November.

The suit was filed last Tuesday by Teneika Tillis, a Loancare servicing client, in U.S. District Court for Central California. The complaint states that Tillis filed the suit “upon information and belief” that her personal identifiable information had been comprised in the attack.

“The data breach itself and information defendants have disclosed about the breach to date, including its length, the need to remediate defendants’ cybersecurity and the sensitive nature of the impacted data, collectively demonstrate defendants failed to implement reasonable measures,” the complaint states.

In addition, Tillis claims as a result of the data breach the plaintiff class has been “required to continue to undertake time-consuming and oten costly efforts to mitigate the actual and potential harm.”

The complaint also maintains that Loancare should have notified consumers of inadequate securitymeasures after it reported a data breach around August 2022. “Defendants thus failed to take reasonable measures to secure its system,” the lawsuit said.

Roughly a week after initially reporting the attack, Fidelity said the incident was contained, however the firm has yet to disclose the type of personal information that may have been acquired by the cyber criminals or the number of clients impacted by the incident.

Shortly after the incident, ransomware gang AlphV/BlackCatclaimed responsibility.

In an online post last week, AlphV/BlackCat blamed Fidelity for allegedly hiring incident responders from Google’s Mandiant unit and threatened to disclose information on data it collected.

Tillis is demanding a jury trial and a damages amount that is “equitable relief with pre-judgment and post-judgment interest” to the plaintiff and members of the class.

Mr.Cooper, which became the victim of a cyber security attack in late October, is currently facing four class action suits as a result of the attack.

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Fidelity facing class action suit after cybersecurity attack - HousingWire (2024)

FAQs

What is the class action lawsuit against Fidelity Investments? ›

Big Four title firm Fidelity National Financial and its subsidiary mortgage subservicer Loancare are facing a class action lawsuit alleging that they were negligent with customer data and that they breached their contract, after the firm was the victim of a cyber security attack in late-November.

Does fidelity protect against hackers? ›

Fidelity Customer Protection Guarantee

That's why we offer this guarantee: We will reimburse you for any financial losses that result from unauthorized activity on your accounts. Por favor lea nuestra Garantía de protección al cliente de Fidelity.

Did Fidelity have a security breach? ›

Fidelity Investments has disclosed a data breach that impacted more than 28,000 customers.

Is FNF related to fidelity investments? ›

Also, on November 9, 2006, Old FNF merged with and into FIS, after which we legally changed our name to Fidelity National Financial, Inc.

Can you really get money from a class action lawsuit? ›

Class action lawsuits typically involve high-profile defendants facing a multitude of plaintiffs claiming injury. Even though these lawsuits sometimes settle for millions of dollars, a plaintiff's payout will depend on several factors, including: How many lead plaintiffs are involved. The number of injured plaintiffs.

How long does it take to get a settlement from Fidelity? ›

Settlement date may vary by security type and conditions of the trade but is generally two business days for equities and one business day for options and most mutual funds. Fixed income security settlement will vary based on security type and new issue versus secondary market trading.

How safe is your money in Fidelity? ›

Brokered CDs,‡ which are issued by an FDIC-insured institution and held in Fidelity brokerage accounts, are also eligible for FDIC insurance. The coverage maximum for IRAs and brokerage accounts is $250,000 per bank.

What happens if Fidelity gets hacked? ›

Fidelity will determine the type and amount of reimbursem*nt, including whether to replace the securities in your account that were taken, and may seek restitution for reimbursem*nts made under this guarantee from the person(s) or entity that committed the unauthorized activity.

Is Fidelity no longer FDIC insured? ›

Fidelity is not a bank and brokerage accounts are not FDIC-insured, but uninvested cash balances are eligible for FDIC insurance. Balances above $5 million may be placed in a non-FDIC insured money market fund, which earns a different rate. See details in Learn more section below.

What happens if Fidelity goes bust? ›

The Securities Investor Protection Corporation (SIPC) is a nonprofit organization that protects stocks, bonds, and other securities in case a brokerage firm goes bankrupt and assets are missing. The SIPC will cover up to $500,000 in securities, including a $250,000 limit for cash held in a brokerage account.

How trusted is Fidelity? ›

Fidelity remains our top overall choice for best online broker as well as our choice as the best broker for low costs and for ETFs this year. In addition, Fidelity earned top ranks as the best broker for cash management, which are new additions to our best online broker and trading platforms awards this year.

Has Fidelity had any scandals? ›

The details are emerging after two prominent Fidelity money managers were dismissed in recent weeks over allegations of sexual harassment, exposing what some insiders have characterized as a men's club mentality in parts of the company.

What family owns Fidelity? ›

The Boston-based Johnson family owns 49% of mutual fund company Fidelity. The other 51% is owned by employees. Abigail Johnson is the third generation of the family to run the company. She took over from her father Edward "Ned" Johnson III in 2014.

Who is the parent company of Fidelity Investments? ›

Is Fidelity Investments owned by Wells Fargo? ›

Wells Fargo and Fidelity Investments are independent entities and are not legally affiliated.

What happens to my investments if Fidelity goes bust? ›

SIPC protects brokerage accounts of each customer when a brokerage firm is closed due to bankruptcy or other financial difficulties and customer assets are missing from accounts, including a limit of up to $500,000 in securities with a maximum of $250,000 on claims for cash awaiting investment.

Can you get your money back from Fidelity Investments? ›

Withdrawing money from Fidelity - a step-by-step guide

Go to 'Accounts & Trade', 'Portfolio', then select 'Transfer'. Select the withdrawal method you want to use. Select your Fidelity account as 'Transfer from'. Select the account you want to withdraw the money to as 'Transfer to'.

What is the Fidelity National Financial scandal? ›

fidelity national DATA BREACH

On November 19, 2023, Fidelity National reported that it suffered a data breach where an unauthorized party gained access to certain technology systems within the company, resulting in certain systems and services being taken offline.

Is my money in Fidelity protected? ›

With our Customer Protection Guarantee, we reimburse you for losses from unauthorized activity in your accounts. We also participate in asset protection programs such as FDIC and SIPC to help provide the best service possible. See our protection guarantee and account coverage.

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