What To Do if You Were Scammed (2024)

Find out what to do if you paid someone you think is a scammer, or if you gave a scammer your personal information or access to your computer or phone.

  • If You Paid a Scammer
  • If You Gave a Scammer Your Personal Information
  • If a Scammer Has Access to Your Computer or Phone
  • Report a Scam to the FTC

The FTC will never threaten you, say you must transfer your money to “protect it,” or tell you to withdraw cash or buy gold and give it to someone. That’s a scam. Report it at ReportFraud.ftc.gov.

Scammers can be very convincing. They call, email, and send us text messages trying to get our money or sensitive personal information — like our Social Security or account numbers. And they're good at what they do. Here’s what to do if you paid someone you think is a scammer or gave them your personal information or access to your computer or phone. If you paid a scammer, your money might be gone already. No matter how you paid, it’s always worth asking the company you used to send the money if there’s a way to get it back.

If You Paid a Scammer

Did you pay with a credit card or debit card?Contact the company or bank that issued thecredit cardordebit card. Tell them it was a fraudulent charge. Ask them to reverse the transaction and give you your money back.
Did a scammer make an unauthorized transfer from your bank account?Contact your bank and tell them it was anunauthorized debit or withdrawal. Ask them to reverse the transaction and give you your money back.
Did you pay with a gift card?Contact the company that issued thegift card. Tell them it was used in a scam and ask them to refund your money. Keep the gift card itself, and the gift card receipt.
Did you send a wire transfer through a company like Western Union or MoneyGram?

Contact thewire transfer company. Tell them it was a fraudulent transfer. Ask them to reverse the wire transfer and give you your money back.

  • MoneyGram at 1-800-926-9400
  • Western Union at 1-800-448-1492
  • Ria (non-Walmart transfers) at 1-877-443-1399
  • Ria (Walmart2Walmart and Walmart2World transfers) at 1-855-355-2144
Did you send a wire transfer through your bank?Contact your bank and report the fraudulent transfer. Ask them to reverse the wire transfer and give you your money back.
Did you send money through a money transfer app?Report the fraudulent transaction to the company behind themoney transfer appand ask them to reverse the payment. If you linked the app to a credit card or debit card, report the fraud to your credit card company or bank. Ask them to reverse the charge.
Did you pay with cryptocurrency?Cryptocurrency paymentstypically are not reversible. Once you pay with cryptocurrency, you can only get your money back if the person you paid sends it back. But contact the company you used to send the money and tell them it was a fraudulent transaction. Ask them to reverse the transaction, if possible.
Did you send cash?

If you sent cash by U.S. mail, contact the U.S. Postal Inspection Service at 877-876-2455 and ask them to intercept the package. To learn more about this process, visitUSPS Package Intercept: The Basics.

If you used another delivery service, contact them as soon as possible.

If You Gave a Scammer Your Personal Information

Did you give a scammer your Social Security number?Go toIdentityTheft.govto see what steps to take, including how to monitor your credit.
Did you give a scammer your username and password?Create anew, strong password. If you use the same password anywhere else, change it there, too.

If a Scammer Has Access to Your Computer or Phone

Does a scammer have remote access to your computer?Update yourcomputer’s security software, run a scan, and delete anything it identifies as a problem. Then take other steps toprotect your personal information.
Did a scammer take control of your cell phone number and account?

Contact yourservice provider to take back control of your phone number. Once you do, change your account password.

Also check your credit card, bank, and other financial accounts for unauthorized charges or changes. If you see any, report them to the company or institution. Then go toIdentityTheft.govto see what steps you should take.

Report a Scam to the FTC

When you report a scam, the FTC can use the information to build cases against scammers, spot trends, educate the public, and share data about what is happening in your community. If you experienced a scam — or even spotted one, report it to the FTC atReportFraud.ftc.gov.

Check out what’s going on in your state or metro area by visitingftc.gov/exploredata.

What To Do if You Were Scammed (2024)

FAQs

What To Do if You Were Scammed? ›

Contact your bank immediately to let them know what's happened and ask if you can get a refund. Most banks should reimburse you if you've transferred money to someone because of a scam.

What to do when you realize you've been scammed? ›

You Think You've Been Scammed. Now What?
  1. STOP CONTACT WITH THE SCAMMER. Hang up the phone. ...
  2. SECURE YOUR FINANCES.
  3. CHECK YOUR COMPUTER. ...
  4. CHANGE YOUR ACCOUNT PASSWORDS. ...
  5. REPORT THE SCAM.

What can I do if I've been scammed out of money? ›

Contact your bank immediately to let them know what's happened and ask if you can get a refund. Most banks should reimburse you if you've transferred money to someone because of a scam.

How to forgive yourself after being scammed? ›

Monitor and change your thinking.

If you are ruminating about what happened, and focused on negative self-talk, you are going to feel terrible. Switch your thinking to the things you CAN do, forgive yourself because it is really true that we all make mistakes sometimes.

Is there any way to get money back after being scammed? ›

Contact the company or bank that issued the credit card or debit card. Tell them it was a fraudulent charge. Ask them to reverse the transaction and give you your money back.

How to track down someone who scammed you? ›

Individuals should first report the number to authorities and then use reverse phone lookup services to potentially identify the owner. It's advised to involve law enforcement as they can use legal tools to trace the number and locate the scammer.

How can I report a scammer to the FBI? ›

How to Report Crime and Fraud
  1. Submit an anonymous tip online.
  2. Report cyber scams and incidents.
  3. Contact your local FBI field office.
  4. Contact your nearest international office.
  5. Get more FBI contact information.

What to say to someone who got scammed? ›

It's common for people to feel ashamed or embarrassed if they have fallen victim to a scam. You should reassure them that this isn't their fault; scammers use tactics that can trick anyone. If the person has been the victim of a scam, help them to report.

What information does a scammer need to access my bank account? ›

The easiest way to become a victim of a bank scam is to share your banking info — e.g., account numbers, PIN codes, social security number — with someone you don't know well and trust. If someone asks for sensitive banking details, proceed with caution.

Can a scammer reverse a bank transfer? ›

By the time you realize you've been a victim of bank transfer fraud, it's usually too late. Scammers have received the money, transferred it to another account, and disappeared. Falling victim to phishing, pharming, or CEO fraud unfortunately doesn't qualify for reversing a wire transfer.

What is the emotional trauma of being scammed? ›

You might feel vulnerable and helpless, as well as a host of other emotions such as shame and embarrassment, anxiety, guilt, depression and fear, anger, grief, and a loss of trust and sense of security.

Do banks refund scammed money? ›

The bank must provide a provisional credit to your account within 10 days, and it has up to 45 days to complete the investigation. If the bank determines that the charge was fraudulent, it must refund your money and remove the charge from your account [*].

What is the psychology of a scammer? ›

Scammers use sophisticated psychological techniques. They exploit our deepest human vulnerabilities and bypass rational thought to tap into our emotional responses. This “psychological warfare” coerces victims into making impulsive decisions.

How to convince someone they are being conned? ›

Here are some tips on how to convince a loved one that they are being scammed:
  1. Present the facts: Gather evidence and present it to your loved one in a clear and factual manner. ...
  2. Ask questions: Encourage your loved one to ask the scammer questions that only someone who is telling the truth would be able to answer.
Feb 13, 2023

How do I check if someone is using my identity? ›

Beware of these warning signs:
  1. Bills for items you did not buy.
  2. Debt collection calls for accounts you did not open.
  3. Information on your credit report for accounts you did not open.
  4. Denials of loan applications.
  5. Mail stops coming to or is missing from your mailbox.

What happens if someone has your bank account number and routing number? ›

If someone gains access to your bank account and routing numbers, they can use the information to fraudulently withdraw or transfer money from your account. They can also create fake checks, claim your tax return or commit other forms of financial fraud.

What to do if someone has your social security number? ›

If someone uses your SSN to obtain credit, loans, telephone accounts, or other goods and services, contact the Federal Trade Commission (FTC). The FTC collects complaints about identity theft from those whose identities have been stolen.

References

Top Articles
Latest Posts
Article information

Author: Laurine Ryan

Last Updated:

Views: 5619

Rating: 4.7 / 5 (77 voted)

Reviews: 84% of readers found this page helpful

Author information

Name: Laurine Ryan

Birthday: 1994-12-23

Address: Suite 751 871 Lissette Throughway, West Kittie, NH 41603

Phone: +2366831109631

Job: Sales Producer

Hobby: Creative writing, Motor sports, Do it yourself, Skateboarding, Coffee roasting, Calligraphy, Stand-up comedy

Introduction: My name is Laurine Ryan, I am a adorable, fair, graceful, spotless, gorgeous, homely, cooperative person who loves writing and wants to share my knowledge and understanding with you.