The 70:20:10 Model - A different view of work, performance and learning (2024)

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WHITEPAPER: 70:20:10 into action

Authors: Jos Arets, Charles Jennings, Vivian Heijnen – Co-Founders 70:20:10 Institute

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An approach developed to help people and organizations perform at the speed of business

The 70:20:10 model isn’t just a numeric sequence. It is a fundamentally different view of work, performance and learning in the 21st century.

Implementing the 70:20:10 model will generate real business impact, by adjusting the organisational focus from solely developing formal learning solutions to integrating learning in the workflow.

The 70:20:10 Model - A different view of work, performance and learning (3)

Based on the principle that:

70 percent of learning comes from experience, experiment and reflection.

20 percent derives from working with others.

10 percent comes from formal interventions and planned learning solutions.

70:20:10 is a Reference Model

The numbers are essentially a reminder that people learn most from working and interacting with others in the workplace (70+20). The specific ratio (70:20:10), in any given situation, will vary, depending on the work environment and the organisational results required.

Read this blog post to see how our thought leaders have debunked the most popular 70:20:10 myths.

Align L&D with the organizational core business objectives

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Bring learning closer to business with the 70:20:10 model

In our view, the 70:20:10 model is a practical metaphor illustrating the fact that people learn anywhere, at any time, mostly from their work (70) and from others (20).

Structured learning is still important, but it is not the only way, or even the main way in which people achieve high levels of performance. The always-on world of work uses technology to link living, working and learning, and thus to learn in a continuous, on-demand manner.

The purpose of the 70:20:10 model is not to separate learning and working, but to strengthen the synergy between them, so the 70, 20 and 10 solutions are mutually reinforcing.

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Further reading developed by our Thought Leaders

Dec62018

Blogs

BlogsBy Jos Arets6 December 2018

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May102017

Blogs

The Knowledge and Learning Transfer Problem

BlogsBy Charles Jennings10 May 2017

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Feb32017

Blogs

Making Learning Work

BlogsBy Charles Jennings3 February 2017

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Oct32016

Blogs

Informal learning is more important than formal learning – moving forward with 70:20:10

BlogsBy Jos Arets3 October 2016

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How to implement 70:20:10 in your organization?

WHITEPAPER: The 70:20:10 Methodology

Authors: Jos Arets – Co-Founder 70:20:10 Institute

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5 new roles for the L&D professionals

To act within the performance paradigm and function effectively as 70:20:10 experts, L&D specialists must adopt 5 new roles.

The current roles of L&D are primarily educational and based mainly on formal learning solutions (the 10). The 702010 model empowers, however, those HR and L&D leaders who want to extend their remit and create real impact.

In order to do so and play a meaningful part in building high performance in their organisations, they are required to adopt a whole new set of processes, roles and critical tasks, contributing sustainably to workplace learning and offering measurable added value.

In our book‘70:20:10 towards 100% performance’ we explain these roles and processes in detail, but they are outlined below. (link to book)

``Changing the collective mindset should be at the heart of any business transformational effort.``

The 70:20:10 Model - A different view of work, performance and learning (10)

Natasja Stuifbergen

Connector & Developer & Thinker - Factor Drie

It is a mindset, so you don’t do that today or in three weeks. You do that continuously. The way in which the institute has influenced our learning trajectory is by employing a systemic approach that actually maximizes the practicality of a complex set of information.

The 70:20:10 Model - A different view of work, performance and learning (11)

Joost Smilde

L&D Specialist - Friesland Campina

The main eye-opener for me was that the world is bigger than e-learning and that the focus no longer comes from education, but more from a business approach. The methodology has enabled me to look further and, in this way, demonstrate immediate impact and spend my budget smarter.

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Sandor Weerberg

L&D Specialist - Friesland Campina

70:20:10 has helped me and my team became more relevant to the organization. As a L&D department, we could finally prove our added value by contributing precisely to employee performance. The methodology has provided us with meaningful measurable data to indicate the business problem and create valuable solutions.

The 70:20:10 Model - A different view of work, performance and learning (13)

Bianca Rumpen

Advisor L&D - Municipality of The Hague

As a learning professional, 702010 has connected me much better to the real organizational needs. In this way I have learned to shake off my classical learning repertoire and start with what really works. I am now confident to step into the workplace a lot more and act and advise from that place. I think that is the great added value.

The 70:20:10 Model - A different view of work, performance and learning (14)

Loes Schat

Advisor process management - Municipality of Zaanstad

For me, 70:20:10 was the missing link between working with people towards developing an innovative problem-solving approach and implementing it.

The 70:20:10 Model - A different view of work, performance and learning (15)

Marjolein Eenink

Learning Coach - Friesland Campina

It wasn’t a perspective that I have not seen or heard about, but it was a much more structured and practical approach. Easy to understand and visually pleasing. It has given me and my organization an impulse to step out of the training bubble and deliver performance support through critical analysis and systematic work.

Value-Based L&D – beyond the 70:20:10 model

WHITEPAPER: New Value Creation with 4 Business Models for L&D

Author: Jos Arets – Co-Founder 70:20:10 Institute

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Only implementing capability development solutions is not enough to create a deep change. By combining conceptual frameworks with an extensive set of actionable solutions, Value-Based L&D enables professionals to look at learning from a business-focused perspective, guiding them towards consolidating an agile organization, from strategy to implementation.

Building on the success our clients have had with the Expert Program, we wanted to expand our solutions to embrace a broader, systemic approach to L&D transformation.

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That’s why we developed Value-Based L&D

An approach that enables Learning Leaders to address the big picture of L&D,
supporting them in consolidating an agile and high-performing organization, by providing:

A systemic approach for L&D transformation

An extensive set of actionable solutions

Continuous support from our team of experts

See how we can help your organization!

We offer a wide-range of solutions for performance improvement and integrating learning in the workflow.

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The 70:20:10 Model - A different view of work, performance and learning (2024)

FAQs

What is the 70 20 10 rule for learning? ›

In fact, it states that: 70% of learning happens through on-the-job experience. 20% of learning happens socially through colleagues and friends. And 10% of learning happens via formal training experiences.

What is the 70 20 10 principle of learning implies? ›

The 70-20-10 rule reveals that individuals tend to learn 70% of their knowledge from challenging experiences and assignments, 20% from developmental relationships, and 10% from coursework and training.

Is the 70/20/10 learning model still relevant? ›

Despite its rise in popularity and the fact that many people believe it is 70:20:10 is still relevant, many people and organizations point to problems. A big part of the 70 20 10 model criticism has to do with the lack of empirical supporting data and the use of absolute numbers.

What is the 70 20 10 employee development model? ›

According to the model, learning comes from three different components: 70% comes through job experiences. 20% occurs socially through friends and colleagues. 10% comes through formal training.

What is the 70 20 10 learning model alternative? ›

A Better Model for Learning: 3-to-1

My humble suggestion is that we replace the 70-20-10 model with something I call the 3-to-1 learning model. It's a simple, actionable model: for every one formal learning event, you should design and facilitate three on-the-job application exercises.

What is 70 20 10 content approach? ›

70% of content should be proven content that supports building your brand or attracting visitors to your site. 20% of content should be premier content which may be more costly or risky but has a bigger potential new audience, for example 'viral videos' or infographics. 10% of content should be more experimental.

What is the 70 20 10 adult learning theory? ›

It holds that individuals obtain 70% of their knowledge from job-related experiences, 20% from interactions with others, and 10% from formal educational events.

What advantages does 70 20 10 provide in relation to aligning learning with business strategies and outcomes? ›

The 70-20-10 model emphasizes that the majority of learning comes from on-the-job experience. By providing opportunities for employees to apply what they have learned in a real-world setting, training programs can become more relevant and applicable, which can increase their ROI.

What are the advantages of 70:20:10 model? ›

One of the top 70:20:10 model benefits is that it gives employees a sense of autonomy. The idea of learning by doing gives them agency in ways that regular training doesn't. Of course, this requires confidence on the corporate learners' part. But it's still satisfying to discover things yourself instead of being told.

What is the most popular learning style model? ›

There are many different ways of categorizing learning styles, but Neil Fleming's VARK model is one of the most popular. Fleming introduced an inventory in 1987 that was designed to help students and others learn more about their individual learning preferences.

What is the best learning evaluation model? ›

The Kirkpatrick Model is a globally recognized method of evaluating the results of training and learning programs. It assesses both formal and informal training methods and rates them against four levels of criteria: reaction, learning, behavior, and results.

What is the 70 20 10 rule of learning? ›

The odds are that development will be about 70% from on-the-job experiences - working on tasks and problems; about 20% from feedback and working around good and bad examples of the need; and 10% from courses and reading.

What is the 70 20 10 principle of learning implies that? ›

The model proposes that about 70 % of learning comes from experience, experiment, and reflection through on-the-job tasks, experiences, and challenges. 20 % derives from working with others, and 10 % comes from formal interventions and planned learning solutions such as e-learning courses.

What is the 70 20 10 change model? ›

Based on the principle that:

70 percent of learning comes from experience, experiment and reflection. 20 percent derives from working with others. 10 percent comes from formal interventions and planned learning solutions.

What is the 50 30 20 rule learning? ›

The idea is to divide your income into three categories, spending 50% on needs, 30% on wants, and 20% on savings. Learn more about the 50/30/20 budget rule and if it's right for you.

What is the 20/10 rule for studying? ›

The 40-year-old model suggests that people should acquire 70% of new knowledge from on-the-job experiences; 20% from interacting with peers; and 10% from formal education—like classroom and Zoom lectures.

What is the 85% rule for learning? ›

The idea of the “85 Percent Rule” is offered as a guideline to help instructors successfully design a course and teach by facilitation. An accomplished facilitator should be able to extract 85 percent of the course content directly from the students.

What is the 70 30 rule in the classroom? ›

The 70/30 rule is one that states a general-education class can only have 30 percent special education students. This rule was put in place as a protection for special education students.

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