Steam Support :: Trading and Market Restrictions (2024)

FAQs

Can Steam support remove market restrictions? ›

If you fail to verify the card after three attempts, you will have to wait the normal three day period to use the Community Market. Steam Support cannot override or remove this restriction.

If your account was not protected by Steam Guard via email or mobile app, you will be restricted from using trading and the Community Market for 15 days because Steam Guard has been recently enabled. Removing a Steam Guard Mobile Authenticator reduces your account security.

They are a security measure implemented to safeguard users and prevent unauthorized trades. The hold duration can be reduced by enabling the Steam Guard Mobile Authenticator.

You can get the Steam Guard Mobile Authenticator for iOS, Android, and Windows Phone devices. Items will no longer be held after you have had the authenticator enabled for 7 days.

Trade Bans are issued to accounts that are determined to be involved in scamming activity. Most trade bans are permanent.

A trade ban can only be applied by a Steam employee. Trade bans are mainly associated with accounts that commit scams. What is trade probation? While most trade bans are permanent, in some circ*mstances a user may receive a temporary trade ban.

The easiest way to check if your Steam account can trade is to log in and go over to Community Market either in the application or through a web browser. On the other hand, if your account has any applicable trading restrictions, all of them will be displayed by Steam in the bracket on top of the page.

How do I contact Steam Support? Visit https://help.steampowered.com for help with your issue. Select the most relevant option on the page and the Help site will guide you to self-solve the issue or send a help request to the Steam Support team.

Steam prevents some accounts from accessing certain community and social features that are commonly used for spamming, phishing, and other abuse. Why are these features not available? Malicious users often operate using dummy accounts that have not purchased any games, items, or wallet credit.

Why is my Steam trade offer no longer valid? ›

If a trade offer contains an item that is traded away or sold on the market, the trade becomes inactive and can no longer be accepted. It will automatically be moved into your Offer History.

What is Trade Lock? Steam Trade Lock is a feature preventing trading the item less than 8 days after previous trade. Its goal is to stop scammers from moving hijacked items to storage accounts. It also means new items on SkinsMonkey must wait 8 days before being transferred to users' Steam inventory.

Once you confirm a trade offer, there is no way to reverse it.

It is your responsibility to secure your Steam account. To quickly make trades or sales on the Market, your account must be protected by a Steam Guard Mobile Authenticator. This ensures that only you are able to remove items from your account.