Please email your query to us by clicking on the "Send an Email" button below. Also, mention your email ID registered with us to help resolve your query seamlessly.
If you have a complaint that you would like to submit to the bank for resolution, please follow the procedure below.
Level 1
Not satisfied with our previous response?
Level 2
Not satisfied with the resolution provided on the Level 1
Level 3
Not satisfied with the resolution given?
Level 2
Not satisfied with our previous response?
If you are unsatisfied with the previous response after following the first level of the complaint resolution mechanism, write to Head-Customer Service Quality.
Please enter your Account/ Application Number and previous Level 1 SR number to proceed.
Alternatively, you can download the "Complaint Form" and send it to us.
If you are unsatisfied with the responses after following the first two levels of the query resolution mechanism, you may write to Ms. Sharlet Malvankar, Principal Nodal Officer.
Not satisfied with the resolution provided on the Level 1
Level 2
Not satisfied with our previous response?
If you are unsatisfied with the previous response after following the first level of the complaint resolution mechanism, write to Head-Customer Service Quality.
Please enter your Account/ Application Number and previous Level 1 SR number to proceed.Please fill theform to submit your query.
Alternatively,you can download the "Complaint Form" and send it to us.
If you are unsatisfied with the responses after following the first two levels of the query resolution mechanism, you may write to Ms. Sharlet Malvankar, Principal Nodal Officer.
Please fill the form to submit your query.
Alternatively,you can download the "Complaint Form" and send it to us.
For any queries or issues related to Companion Card, you can 'ask iPal' on our website and mobile app. You may also contact our Customer Care @ 1800-1080, your Relationship Manager or visit any nearest ICICI Bank Branch.
Call our 24-Hour Customer Care. Please Click here for numbers. Send an email to nri@icicibank.com from your registered e-mail ID mentioning your ICICI Bank account number/customer ID and PAN.
Save ICICI Bank's Official WhatsApp Number +91 86400 86400 to your contacts. Open your WhatsApp application with your registered mobile number. Say 'Hi' on +91 86400 86400 and begin WhatsApp Banking!
Please enter your Account/ Application Number and previous Level 1 SR number to proceed. Please fill the form to submit your query. In case you do not have a Service Request/Query Reference Number, you may go back and Submit Query/Request. Alternatively, you can download the "Complaint Form" and send it to us.
To access NUUP, simply dial *99# from your mobile to access your account instantly. You will be required to enter the IFS Code, which is ICIC. To compare our Mobile Banking Services Click here.
Visit the nearest ICICI Bank branch and submit a written request for reactivating your account. Make sure that you have all the necessary documents in place.
The bank will then analyze your account details and check for any discrepancies or irregularities. ...
Sandeep Bakhshi is the Managing Director and CEO of ICICI Bank since October 15, 2018. Prior to his appointment as MD & CEO, he was a Wholetime Director and the Chief Operating Officer (COO) of the Bank.
Currently, the Bank has subsidiaries in Canada and the United Kingdom; branches in Bahrain, China, Dubai International Finance Centre, Hong Kong, Singapore,Srilanka and the United States; and representative offices in Bangladesh, Indonesia, Malaysia and the United Arab Emirates.
Yes, it is secure to use your card globally as : ICICI Bank issues EMV chip debit cards for international usage. These cards have all card data encrypted in a micro chip, which is difficult to duplicate. Thus it protects your card from skimming.
Introduction: My name is Rueben Jacobs, I am a cooperative, beautiful, kind, comfortable, glamorous, open, magnificent person who loves writing and wants to share my knowledge and understanding with you.
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