How to update old Snc version
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ears54- Posts: 4
- Joined: Tue May 16, 2017 11:20 am
- Vehicle: 2012 Flex SEL
How to update old Snc version
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Postby ears54 »
2012 Flex SEL with basic Sync. No NAV, AppLink, etc. Recently having problem where Sync does not seem to recognize phonebook entries and voice command calling does not work at all now. Checked a few things on SyncMyRide and it looks like my version of Sync only recognizes iPhone. My wife and I both have Samsung Galaxy S5. I've downloaded an update for Sync on the chance that support for more phones is included, but instructions to install update are sketchy and Sync doesn't seem to recognize update files. So first, I have a couple of questions. Does the basic Sync that came with my Flex support phones other than iPhone? Is the update I have, DR3T-14D544-AG, correct for my Flex? Does anyone have or know of definitive instructions for installing the update.
As an aside, I also tried to run a Vehicle Health Report, but when Sync tried to upload I was given a message that I have not registered that free service. I've looked all over SyncMyRide and cannot locate where to register the service.
Thanks
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mmsstar- Moderator
- Posts: 16093
- Joined: Tue May 18, 2010 8:46 am
- Location: Mike in Cleveland Ohio Area
- Vehicle: 2014 Flex SEL AWD TBM
Re: How to update old Snc version
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Postby mmsstar »
Did you register on Ford Owner?
Member #1833
2011 SE FWD TBM Retired 1/11/2024 Mod history
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- hutte06
- Posts: 22
- Joined: Thu Apr 27, 2017 5:37 pm
- Vehicle: 2011 Flex SEL
Re: How to update old Snc version
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Postby hutte06 »
Did you go to phone settings and do connect bluetoot? I have a 2011 and an android and that's how mine does the hands-free texting and calling. I had to activate the bluetooth on my phone, plug it into the jack in the center console and then go into phone settings and go to connect bluetooth. Should give you a code, that you punch into your bluetooth on the phone to connect.
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mmsstar- Moderator
- Posts: 16093
- Joined: Tue May 18, 2010 8:46 am
- Location: Mike in Cleveland Ohio Area
- Vehicle: 2014 Flex SEL AWD TBM
Re: How to update old Snc version
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Postby mmsstar »
Also don't open the file, just copy the whole folder to your USB Stick.
Member #1833
2011 SE FWD TBM Retired 1/11/2024 Mod history
viewtopic.php?t=16508
2014 SEL AWD TBM Silver roof Tow pkg 202A Build
viewtopic.php?t=26788
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mmsstar- Moderator
- Posts: 16093
- Joined: Tue May 18, 2010 8:46 am
- Location: Mike in Cleveland Ohio Area
- Vehicle: 2014 Flex SEL AWD TBM
Re: How to update old Snc version
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Postby mmsstar »
I just checked and you have the current version. Below is the history page from my Fordowner account.
You might try to erase the phone from Sync, erase Sync from your phone then re-pair.
You can also try the re-boot and if all else fails pull fuse F14 in the SJB for 30 minutes
- sync history.JPG (58.95 KiB) Viewed 523 times
Member #1833
2011 SE FWD TBM Retired 1/11/2024 Mod history
viewtopic.php?t=16508
2014 SEL AWD TBM Silver roof Tow pkg 202A Build
viewtopic.php?t=26788
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idbl_fanatic- Posts: 53
- Joined: Fri Jun 02, 2017 12:02 pm
- Vehicle: 2014 Flex SEL
Re: How to update old Snc version
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Postby idbl_fanatic »
HMMM, mine says:
Your SYNC is up-to-date!
The last confirmed install of an update to your vehicle was on:
December 13, 2013
SYNC2 v3.6
Can this be right? 2013 is the latest?
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