FAQs for Insureds (2024)

Frequently Asked Questions about the Ohio FAIR Plan

  • What is the Ohio FAIR Plan (OFP)?
  • Can I get the same coverage through OFP as through a "regular" insurance company?
  • Does OFP consider loss or credit history?
  • Are there limits on the amount of coverage available?
  • Is the cost for insurance coverage more expensive under the FAIR Plan?
  • My property needs repairs. I want to insure it while it's in rehabilitation. Will the FAIR Plan insure the property?
  • How do I know if FAIR Plan coverage is best for me, and how do I apply for coverage?
  • Do FAIR Plan policies have deductibles?
  • Do exclusions apply to FAIR Plan policies?
  • Will I be assigned an insurance agent or company representative to contact with questions about my policy?
  • Is my OFP premium higher if I have an agent?
  • If I'm renting property, is there a way to obtain insurance coverage for my belongings? Can I get liability coverage?
  • How do I file a claim with the FAIR Plan?
  • Once I get coverage through the FAIR Plan, should I continue to check for coverage in the regular insurance market?

What is the Ohio FAIR Plan (OFP)?

OFP is a "property insurance pool" that was created by statute and is supported byall property insurance companies licensed to do business in the state of Ohio.Insurance coverage is available for eligible property under basic coverage formsat "standard" rates if coverage is unavailable in the normal insurance market.

Can I get the same coverage through OFP as through a "regular" insurance company?

OFP can provide basic insurance coverage for tenant and owner-occupieddwellings and personal property; farm buildings, machinery, tools, livestock,harvested crops, and personal property; apartment buildings and personal property;commercial buildings and contents. Personal article floaters for specific coverageon jewelry, coins, and other such valuables are not available through OFP. Personalliability coverage is available only for owner-occupieddwellings or residential tenants insuring their personal property. Theft coverageis provided under our Homeowners and Farm Programs, but that coverage is alsoavailable separately under our Residential and Commercial Crime Programs.

Does OFP consider loss or credit history?

Credit history is given no underwriting consideration. Loss history will beconsidered in determining the type of coverage that will be provided. For example,if you have had multiple theft losses, OFP will provide coverage for fire,lightning, etc., but no theft coverage will be offered unless you have takensteps to avoid future losses.

Are there limits on the amount of coverage available?

Yes. Maximum coverage amounts are the actual cash value (current replacementcost of the property minus an allowance for depreciation, wear and obsolescence)or replacement cost of the property, dependent upon the coverage/contractavailable for an individual property. For all policies other than crime, themaximum coverage available is $1.5 million for all coveragescombined.

Is the cost for insurance coverage more expensive under the FAIR Plan?

The answer to this depends on the individual property. In most situationsthe cost of insurance may be somewhat higher, while in others the rates maybe comparable to the voluntary market.

My property needs repairs. I want to insure it while it's in rehabilitation.Will the FAIR Plan insure the property?

The FAIR Plan has a Rehabilitation Program for such situations. Commercialrisks under rehabilitation can be submitted with the Commercial RehabilitationApplication, and one- to four-family dwellings under rehabilitation can besubmitted with the Dwelling Property Rehabilitation Application. Copies ofcontracts, repair items, anticipated completion dates, and expenditures mustalso be forwarded. Coverage under the Rehabilitation Program is available forone year only.

How do I know if FAIR Plan coverage is best for me, and how do I apply for coverage?

Check with at least two insurance companies (or their insurance agents) regardingyour particular situation and potential placement in the voluntary market. Theseinsurance professionals should be able to respond to specific questions regardingyour situation. If you can't obtain coverage in the voluntary market, any licensedproperty insurance agent can assist you in applying for coverage through the OhioFAIR Plan.

Do FAIR Plan policies have deductibles?

Yes, just like insurance coverage in the voluntary market, deductibles apply toFAIR Plan policies.

Do exclusions apply to FAIR Plan policies?

Yes, but they vary depending on the type of policy and the amount of insurancecoverage provided in the policy. You need to review your policy or check withyour insurance agent or the FAIR Plan regarding specific exclusions and limitationsof your policy.

Will I be assigned an insurance agent or company representative to contact withquestions about my policy?

No agent will be assigned to you. OFP has no agents, so any agent you selectwould be your agent. You are encouraged to select an insurance agent. As an advisor,the agent can answer your questions, address your concerns, and be your representativewhen corresponding with OFP. The FAIR Plan is the insurance company, and you cancorrespond with them directly if that is your preference.

Is my OFP premium higher if I have an agent?

No, your premium is not affected by whether you have an agent or not.

If I'm renting property, is there a way to obtain insurance coverage for mybelongings? Can I get liability coverage?

Yes. Your agent will likely recommend Homeowners 4 coverage which is specificallydesigned to cover renters' property and liability risks.

How do I file a claim with the FAIR Plan?

If you have selected an insurance agent, you should call your agent. If youhave not chosen an agent, you should notify the FAIR Plan of any claims.

Once I get coverage through the FAIR Plan, should I continue to check for coveragein the regular insurance market?

Yes. It is required that consumers "shop" for insurance each year. If coverageis available in the standard market, you will not qualify for FAIR Plan coverage.

FAQs for Insureds (2024)

FAQs

Why does insurance ask so many questions? ›

Insurance companies can provide personalized premiums based on your risk factors by asking questions. Those with a clean driving record and a low likelihood of accidents may enjoy lower rates. This ensures that you pay a fair premium based on your individual circ*mstances.

What is insurance answers? ›

It offers financial compensation on any loss other than death. General insurance covers the loss or damages caused to all the assets and liabilities. The insurance company promises to pay the assured sum to cover the loss related to the vehicle, medical treatments, fire, theft, or even financial problems during travel.

What are the 5 C's of insurance? ›

The 5Cs of transformation in insurance are – communication, customization, connection, cognition and consensus. Let's look at each in turn: Communication At its core, insurance is a promise. Now, there isn't much value in a promise if you can't communicate it!

What are the 3 most important insurance? ›

There are many types of insurance available, but there are some which top the charts in terms of importance. Home or property insurance, life insurance, disability insurance, health insurance, and automobile insurance are five types that everyone should have.

Why is insurance so difficult to understand? ›

Insurance companies are aware that policyholders don't understand the complex and lengthy legal text packed into policy pages. Lawmakers now require insurance policies to be written in digestible language that policyholders can review and understand, even if they don't have a law degree.

Why is insurance so complicated? ›

Miller says years ago, insurance contracts were easier to understand. But over time, new laws, regulations, court cases and differing opinions started to add complexity to the contracts. In other words, insurance contracts are complicated because they have to cover all their bases in case of a lawsuit or a large claim.

Why do so many insurance agents fail? ›

Insurance agents succeed when they prioritize their customers' needs over their own profits. The most commonly cited reason insurance agents fail is that they fail to listen to their customers and take the time to find the best product to suit their needs.

What is the insured's responsibility? ›

But it also details the “duties of the insured” – responsibilities you take on as a result of the contract. The duties of the insured are to protect the property from unnecessary losses, implement Protective Safeguards, and cooperate with the insurer during the claims process.

What is the basic knowledge of insurance? ›

Insurance is a legal agreement between two parties – the insurer and the insured, also known as insurance coverage or insurance policy. The insurer provides financial coverage for the losses of the insured that s/he may bear under certain circ*mstances.

What does subrogation mean? ›

What Is Subrogation? Subrogation is a term describing a right held by most insurance carriers to legally pursue a third party that caused an insurance loss to the insured. This is done in order to recover the amount of the claim paid by the insurance carrier to the insured for the loss.

How to answer why insurance? ›

Sample Answer: I've always been interested in helping people and making sure that they are protected. Insurance is a great way to do that. I want to help people understand how insurance works and why it's important to have it.

How do you answer an insurance adjuster question? ›

You may provide the most basic details such as your name and contact info, the location and date of the crash, and what car you were driving. Other than that, politely decline to give more details. You have the right to refuse to answer the adjuster's questions or to consult with a car accident lawyer first.

How do I talk like an insurance agent? ›

Hook your prospect with a strong opening sentence: It should address the needs of customers and why do they need insurance. Address their pain points: Most insurance customers tend to have common questions, and these are usually their concerns. It may include the premium amount, coverage, and even claims.

What is the best way to explain insurance? ›

Insurance is a way to protect yourself from financial risks by paying a company a small amount of money, called a premium. If something bad happens, like a car accident or a house fire, the insurance company helps cover the costs so you don't have to pay for everything yourself.

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