Does Cyber Insurance Cover Phishing? (2024)

Phishing attacks are among the most common risks UK businesses face. They work by impersonating someone reputable to obtain money, secrets or customer data. In fact, 83% of businesses that suffered from a cyber attack reported phishing as the attack vector.

It demonstrates that policies like cyber insurance have become just as essential as property coverage or professional indemnity insurance, but will cyber insurance cover this type of cyberattack?

What are the biggest phishing risks for businesses?

Even though phishing remains so common, the UK is uniquely placed to defend against these attacks. According to one study, 69% of UK citizens could correctly decipher whether an email was genuine.

This however, doesn’t change the fact that the UK is losing £2,300 per minute due to fraud. So, what are the risks for businesses?

Credential Theft – Loss of usernames and passwords.

Email Compromise – These attacks aim to compromise your business email by masquerading as trusted vendors and partners to steal funds.

Ransomware – Malicious attachments that inject ransomware into core systems. Once inside, the ransomware encrypts all data and demands a ransom for decrypting it.

Data Breach – Exposure of intellectual property and sensitive customer data.

Spear Phishing/Whaling – Impersonation of key executives to exploit their status and use social engineering tricks to steal information and gain access to systems.

Although phishing attacks are commonly associated with emails, they can be performed over the phone or via text.

Can phishing attacks be covered by cyber insurance?

Various cyber insurance products offer broad coverage to protect against cyberspace risks. However, many people are confused as to exactly what it covers.


Typically, phishing attacks can be covered however, some situations may mean your cyber insurance doesn’t cover the issue. For example, since a phishing attack requires an employee to act, direct financial losses may not be covered, but intangible assets would be covered.

Does cyber insurance cover phishing for data?

Not every phishing attack aims to convince your employees to make a financial payment. Instead, the purpose may be to access your systems and steal your data, and data can be just as valuable as cash.

For example, a phishing attack may involve asking an employee to send copies of their client database containing confidential information. This information would then be sold on the dark web for money.

Typically, this would be covered under your cyber insurance policy because it’s an intangible virtual asset. Additionally, you would be covered if data was lost by an employee clicking on an attachment or link that results in downloading malware.

Protect your Business from Phishing Attacks

The impact of phishing for businesses

Did you know UK residents lost £4 billion to fraud in 2021 alone?

It shows that individuals and companies are at risk of massive financial losses. For example, WhatsApp Gold has been a widespread phishing scam since 2016. Nobody has assessed total losses, but it’s an example of how fraudsters can use household names to defraud people.

So, what are the potential impacts of phishing on your business?

Without cyber insurance

· Significant financial losses

· Loss of customer trust

· Severe business disruption

· Lawsuits

· Liquidation and bankruptcy

With cyber insurance

· Make a claim with your cyber insurer.

· Your insurer covers your losses, including financial losses and legal costs.

· Limit business disruption.

· Positive cash flow.

· Return to normal business activities as soon as possible.

How to protect your business against phishing

Phishing is among the most common and dangerous threats faced by businesses.

Cyber insurance can pick up the pieces should the worst happen, but the best medicine is prevention. Here are some smart tactics for protecting your firm:

  • Employee Training – Train your employees by conducting frequent security awareness training sessions. This should educate them on new phishing scams and familiarise them with best practices.
  • Email Filters – Install ironclad email filters as standard to block phishing emails before they ever reach the eyes of your team.
  • MultiFactor Authentication (MFA) – MFA protocols can protect sensitive data by adding another layer of security if an employee falls for a phishing email.
  • Incident Response Planning – Have strict workflows to respond to incidents to mitigate any potential damage rapidly.
  • Patching – Maintain all software, applications and operating systems by installing patches and updates from the moment they become available.
  • Email Analysis – Use real-time attachment and URL analysis tools to detect suspicious communications.
  • Simulations – Conduct phishing simulations to assess employee readiness and susceptibility. These simulations could be mentioned ahead of time, or not.

Preparing your business for potential phishing attacks requires a firm plan and regular refresher sessions. Keeping your company in a constant state of readiness is the best way to reinforce the threat and give your employees the tools they need to defend against phishing.

Phishing attacks however, can occur even with the best-laid plans in place.

For these situations, a comprehensive cyber insurance policy from Stanmore Insurance will mitigate your losses, enable you to return to work and provide peace of mind. To learn more about cyber insurance, contact our team now.

Does Cyber Insurance Cover Phishing? (2024)

FAQs

Does Cyber Insurance Cover Phishing? ›

Cyber insurance can also cover liabilities and losses resulting from incidents of business email compromise (such as phishing or spoofing), ransomware attacks, and consequent business interruption.

Is phishing covered under cyber insurance? ›

Typically, phishing attacks can be covered however, some situations may mean your cyber insurance doesn't cover the issue. For example, since a phishing attack requires an employee to act, direct financial losses may not be covered, but intangible assets would be covered.

What is not covered by cyber insurance? ›

Upgrades: If you suffer a data breach and decide to upgrade your systems afterward to prevent future incidents, your policy may not cover the upgrades. Future Profits: Cyber policies don't usually cover potential future profits that may be lost—due to reputational damage caused by a breach, for example.

What is covered under cyber security insurance? ›

Cyber insurance generally covers your business' liability for a data breach involving sensitive customer information, such as Social Security numbers, credit card numbers, account numbers, driver's license numbers and health records.

Which of the following is a cyber insurance policy least likely to cover? ›

Patent, software and copyright infringement – This is typically covered by intellectual property insurance forms, and not by a cyber policy.

Which of the following is typically excluded from cyber insurance coverage? ›

Cyber insurance coverage exclusions in an insurance policy can include failure to maintain standards, payment card industry (PCI) fines and assessments, prior acts, acts of war, and more.

What is phishing in insurance? ›

Phishing emails and text messages usually attempt to trick you into clicking on a link. They may: say they've noticed some suspicious activity or log-in attempts. claim there's a problem or change to your account or your payment information.

Which of the following is excluded in cyber insurance? ›

Fines, Penalties and Sanctions. Cyber insurance will not cover criminal, civil or regulatory fines, penalties or sanctions that your business is legally obliged to pay. Exclusions will vary between insurers so it is important to understand terms and conditions.

Does cyber insurance pay out? ›

Cyber insurance covers the liability actions that might be brought against you, arising out of a cyber event (third party loss), such as investigation and defence costs, civil damages, compensation payments to affected parties.

What is an example of a cyber insurance claim? ›

A firm's employee unwittingly clicks a link in a phishing email resulting in ransomware locking out the firm's ability to utilize business critical technology until a ransom demand is paid (or they're able to restore network from back-ups).

Is cybersecurity insurance worth it? ›

Today, the average cost of cyber claims is substantial, far exceeding the average cost of cyber premiums. And considering the proactive and reactive services on offer, it's clear that cyber insurance is more than worth the money.

What is the average cost of cyber insurance? ›

The average cost of cyber insurance for a business is between $500 and $5,000 per year. The average annual premium for personal cyber insurance is between $300 and $1,200, depending on the level of coverage and the specific deductible you choose.

Does cyber insurance cover loss of electronic data? ›

Cyber insurance addresses the security risks inherent in digital technologies, including breaches, hacking, ransomware, viruses, and system failures. Data loss insurance covers business losses due to cyberattacks in which data is lost or stolen.

What cyber insurance doesn t cover? ›

Also, most cyber liability insurance policies don't cover your business for a decrease in company value. For example, your intellectual information could be stolen through digital crime. Without that information, your company becomes less valuable overall, but insurance providers will not cover that loss of value.

What does comprehensive cyber insurance not protect you from? ›

One aspect that is typically not covered by cyber insurance is the loss of future revenue. While cyber insurance policies may cover expenses related to a data breach or cyber attack, such as legal fees and notification costs, they generally do not compensate for lost business opportunities or potential future revenue.

What is the insurance against hackers? ›

If your large business is the victim of a cyberattack, cyber liability insurance can help cover: Legal services to help you meet state and federal regulations. Notification expenses to alert affected customers that their personal information was compromised. Extortion paid to recover locked files in a ransomware attack.

Does cyber insurance cover data breaches? ›

Cyber coverage offers protection from threats posed by cyberattacks and data breaches — including losses to a company's finances, reputation and operational capabilities.

Does cyber insurance cover reputational damage? ›

As part of a robust risk management program, cyber insurance that includes proactive security and reputational harm coverage can help an organization quickly recover and effectively minimize reputational damage in the event of a covered incident. However, not all insurance providers are created equal.

What is covered under the term cyber security? ›

Cyber security is how individuals and organisations reduce the risk of cyber attack. Cyber security's core function is to protect the devices we all use (smartphones, laptops, tablets and computers), and the services we access - both online and at work - from theft or damage.

What does a cyber security policy cover? ›

A cybersecurity policy sets the standards of behavior for activities such as the encryption of email attachments and restrictions on the use of social media. Cybersecurity policies are important because cyberattacks and data breaches are potentially costly.

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