Cyber Claims Scenarios - Axis Insurance Services (2024)

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The following are several Cyber and Privacy & Network Security claims filed in the past.

Stolen Identities

A business was hacked by someone who stole the Social Security numbers and bank account details of its employees and customers. The information was sold to a website which uses the information to create false identities. The defense and damages resulting from the lawsuits exceeded $900,000.

Lost Data

An employee’s company laptop was lost on the train. The laptop contained files of private financial information of the employer’s customers. The company had to pay for notification to its customers that its private financial information was no longer secure. The customers sued the company for damages resulting from its failure to protect their private financial information. The notification costs and settlement totaled $350,000.

Troubled Employee

A problematic employee found out that he was about to be terminated and, in response, stole personal account details that the business held on its clients, and published them online. When the clients found out about this, they sued for invasion of privacy and demand remediation. Total settlement and defense costs exceeded $600,000.

Customer Privacy

An employee at an engineering firm found a way through his company’s network security defenses and gained access to a customer’s trade secret. The employee sold the trade secret to a competitor. The customer sued the engineering firm for the failure to protect the trade secret and was awarded for damages. The customer received over $500,000.

Physical Files

Confidential paper files containing names and checking account information of an organization’s donors were found in its parking lot dumpster. The press gained access to the documents and published an article in the local newspaper. The organization needed to notify all affected donors and pay for advertising in the local newspaper. The notification and advertising costs added up to around $50,000.

Network Security

An employee inadvertently downloaded a destructive computer virus onto the company’s network, resulting in widespread data loss and transmission of the virus to a client’s computer network. The client sued the company, contending it should have prevented transmission of the virus. Damages of $750,000 were sought for the lost data and economic loss caused by the network security breach.

Social Engineering

Someone posing as the CFO requested the W-2s of all employee so they could process returns. The controller forwarded the W-2s to the imposter. Subsequently, false tax returns were filed on behalf of employees. Costs incurred to date are in excess of $250,000.

These are only claims examples: minor changes from actual suits have been made to protect the confidentiality of all clients.

Cyber Claims Scenarios - Axis Insurance Services (2024)

FAQs

What is an example of a cyber insurance claim? ›

A firm's employee unwittingly clicks a link in a phishing email resulting in ransomware locking out the firm's ability to utilize business critical technology until a ransom demand is paid (or they're able to restore network from back-ups).

What is the average payout for cyber insurance? ›

The average settled cyber claim (where any type of cost has been incurred, excluding zero value losses) is $4.88m. From this we have seen that: Data breaches are the most frequently reported losses and have the largest total amount of costs associated with them.

What is cyber incident response coverage? ›

This Cyber insurance policy offers integrated insurance and vendor-led solutions to protect and assist organisations following a Cyber Event. It provides immediate incident response within the crucial first few hours and coordinates the necessary services and resources at a time of need.

What are the problems with cyber insurance? ›

However, the cyber insurance industry faces significant challenges, including a lack of historical data, a lack of ability to predict the future of cyber risk, the possibility of large cascading loss events, uncertainties among market participants about what is specifically covered under such policies, and legal ...

What is an example of a data breach claim? ›

High Profile Data Breach Claim Examples

A data breach involving physical personal data can include: A failure to redact personal information on a published leaflet. The loss or theft of paperwork containing personal data. The incorrect disposal of paperwork containing personal data.

What cyber insurance doesn t cover? ›

Also, most cyber liability insurance policies don't cover your business for a decrease in company value. For example, your intellectual information could be stolen through digital crime. Without that information, your company becomes less valuable overall, but insurance providers will not cover that loss of value.

Does cyber insurance pay out? ›

Cyber insurance covers the liability actions that might be brought against you, arising out of a cyber event (third party loss), such as investigation and defence costs, civil damages, compensation payments to affected parties.

How is cyber insurance calculated? ›

Cyber insurance costs are calculated based on a business's risk of a breach. The higher the likelihood that an organization will be targeted and affected by a cyberattack, the higher the premiums will be on that organization's cyber insurance policy.

What is the average deductible for cyber insurance? ›

The average deductible for a cyber liability policy is $2,500 for Insureon customers. A higher deductible results in a lower premium, but make sure it's an amount you can easily afford.

How to explain cyber insurance? ›

Cybersecurity insurance (cyber insurance) is a product that enables businesses to mitigate the risk of cyber crime activity like cyberattacks and data breaches.

Are cyber insurance claims made? ›

However, many other types of business insurance policies are usually claims-made. For instance, errors and omissions, professional liability, directors and officers liability, employment practices liability and cyber coverage are typically claims-made policies.

How to evaluate cyber insurance? ›

Evaluate policy terms: Policies vary, and not all cover ransomware, the leading cause of cyber insurance claims. Enterprises should ensure their policy covers the types of cyber threats they are most likely to face. Invest in cybersecurity: The level of cybersecurity an enterprise has can affect its insurance position.

How much cyber insurance is enough? ›

Most small businesses purchase a cyber liability insurance policy with a $1 million per-occurrence limit, a $1 million aggregate limit, and a $1,000 deductible.

Will cyber insurance pay ransom? ›

Cyber insurance is an effective way to reduce cyber risk, protecting against financial loss, business interruption and cyber extortion—with ransomware having the potential to cause all three. As such, a good cyber policy does cover ransomware.

What is excluded from cyber insurance? ›

Cyber insurance coverage exclusions in an insurance policy can include failure to maintain standards, payment card industry (PCI) fines and assessments, prior acts, acts of war, and more.

What does cyber insurance pay for? ›

A cyber insurance policy helps an organization pay for any financial losses they may incur in the event of a cyberattack or data breach. It also helps them cover any costs related to the remediation process, such as paying for the investigation, crisis communication, legal services, and refunds to customers.

What are cyber security claims? ›

Understanding Cyber Security - Claim Process in India

Cyber insurance is a modern-day tool that ensures your safety in the situation of such an attack; with a cyber insurance plan, you may never have to worry about losing your data through malware theft or losing money through a scam.

What is a cyber liability claim? ›

This covers a business for liability actions brought against them due to a network security or privacy event, such as the failure to prevent the theft of personal data. Typical third-party cyber insurance covers: Damages: damages that the insured business is legally obliged to pay to third parties.

What is an example of a cyber business interruption claim? ›

Here's an example:

A hacker executes a Denial of Service Attack (DoS) that shuts down the facility. The manufacturer is entirely down and unable to generate any revenue for 3 weeks while it restores its systems.

References

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