Contact Social Security By Phone (2024)

Contact Social Security By Phone (En español)

Before you call:

Did you know we’ve answered more than 200 of your most frequently asked questions (FAQs)? Check out the online FAQs for quick and convenient answers.

VIEW OUR FAQs

If you are calling about the status of a disability application, due to staffing reductions, our average processing time for disability applications is between 200 to 230 days to review your information and medical records. After our review, you will get a letter in the mail with the decision.

If you are calling about a retirement or Medicare application, you will get a letter in the mail within 30 days with the decision or a request for more information. If you asked for your benefit to start in a future month, you will receive the letter 30 days before the start date.

If you cannot use our online services, we can help you by phone when you call your local Social Security office or our toll-free National 800 Number.

You can find the phone number for your local office by using our Office Locator.

We are here to help.

You can call us at 1-800-772-1213 between 8:00 a.m. – 7:00 p.m. local time, Monday through Friday. Wait times to speak to a representative are typically shorter in the morning, later in the week, and later in the month. Our automated telephone services are available 24 hours a day and do not require you to wait to speak with a representative.

If you’re deaf or hard of hearing and use TTY equipment, you can call our TTY number at 1-800-325-0778.

Using Our Automated Telephone Services

Services for all beneficiaries

  • Request a benefit verification letter
  • Ask for a form SSA-1099, Social Security Benefit Statement, to request a replacement tax summary

Services for Medicare beneficiaries only

  • Request a replacement Medicare Card
  • Request a form SSA-1020 to apply for help with Medicare prescription drug costs

Services for people who have applied for benefits

  • Ask to receive a claim status

Services everyone can use

  • Find the address of your local Social Security office
  • Request a form SS-5, Application for a Social Security Card, to:
    • apply for an original Social Security card or a replacement card if yours was lost or stolen,
    • request a name change on your card, or
    • update or correct other information on your Social Security number record.

Informational Messages

You can listen to informational messages on the following subjects:

  • Payment delivery dates
  • Direct deposit
  • Best times to call our 800 number
  • Social Security Internet address and services
  • Supplemental Security Income (SSI)
  • Cost-of-living adjustment
  • Taxes
  • Non-receipt of your Social Security benefit
  • Representative payee
  • Fraud
  • Become a representative payee

Services for Social Security Benefits Only

  • Change address and/or phone number
Contact Social Security By Phone (2024)

FAQs

Is there really a $16728 Social Security bonus? ›

Have you heard about the Social Security $16,728 yearly bonus? There's really no “bonus” that retirees can collect. The Social Security Administration (SSA) uses a specific formula based on your lifetime earnings to determine your benefit amount.

What is the best day to call the Social Security office? ›

CONTACTING SOCIAL SECURITY

You can call our National 800 Number at 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday. Wait times to speak to a representative are typically shorter early in the day (between 8 a.m. and 10 a.m. local time) or later in the afternoon (between 4 p.m. and 7 p.m. local time).

What is the Social Security 5 year rule? ›

Depending on your income, you can earn up to four credits a year. In 2024, workers earn one Social Security and Medicare credit for $1,730 in covered earnings. Under the five-year rule, people 31 and older must have worked at least five out of the last 10 years to be eligible for SSDI.

At what age is Social Security no longer taxed? ›

Social Security income can be taxable no matter how old you are. It all depends on whether your total combined income exceeds a certain level set for your filing status. You may have heard that Social Security income is not taxed after age 70; this is false.

Who qualifies for an extra $144 added to their Social Security? ›

You must be enrolled in Original Medicare and pay your Part B premiums without state or local financial aid to be eligible for the giveback. Only some Medicare Advantage Plans offer this benefit, and in select service areas.

Does everyone get the $255 death benefit from Social Security? ›

A surviving spouse or child may receive a special lump-sum death payment of $255 if they meet certain requirements. Generally, the lump-sum is paid to the surviving spouse who was living in the same household as the worker when they died.

Does my wife get Social Security if she never worked? ›

Even if they have never worked under Social Security, your spouse may be eligible for benefits if they are at least 62 years of age and you are receiving retirement or disability benefits. Your spouse can also qualify for Medicare at age 65.

What are the three ways you can lose your Social Security? ›

Social Security: 4 Ways You Can Lose Your Benefits
  • You Forfeit Up To 30% of Your Benefits by Claiming Early. ...
  • You'll Get Less If You Claim Early and Earn Too Much Money. ...
  • The SSA Suspends Payments If You Go To Jail or Prison. ...
  • You Can Lose Some of Your Benefits to Taxes. ...
  • You Can Lose SSDI in a Few Different Ways.
May 22, 2024

When a husband dies, does the wife get his Social Security? ›

Social Security survivors benefits are paid to widows, widowers, and dependents of eligible workers. This benefit is particularly important for young families with children.

Does a wife get half of her husband's Social Security? ›

The spousal benefit can be as much as half of the worker's "primary insurance amount," depending on the spouse's age at retirement. If the spouse begins receiving benefits before "normal (or full) retirement age," the spouse will receive a reduced benefit.

Can two wives collect Social Security from one husband? ›

Each survivor benefit can be up to 100% of your benefit. The amount may be reduced if the women start benefits before their own full retirement age, but they don't have to share — the amount isn't reduced because you've had more than one spouse.

Is it better to take Social Security at 62 or 67? ›

If you delay taking your benefits from your full retirement age up to age 70, your benefit amount will increase. If you start receiving benefits early, your benefits are reduced a small percent for each month before your full retirement age.

Is $1500 a month enough to retire on? ›

While $1,500 might not be enough for non-housing retirement expenses for many people, it doesn't mean it's impossible to stick to this or other amounts, such as if you're already retired and don't have the ability to increase your budget.

At what age do you get 100% of your Social Security? ›

The full retirement age is 66 if you were born from 1943 to 1954. The full retirement age increases gradually if you were born from 1955 to 1960 until it reaches 67. For anyone born 1960 or later, full retirement benefits are payable at age 67.

Who qualifies for the $1657 Social Security check? ›

One must either be over the age of sixty-five, blind and/or disabled. Additionally, they must have a limited income and resources as the program is need-based and aims to assist beneficiaries to cover basic costs for food and shelter.

Who qualifies for the Social Security bonus? ›

There is no specific “bonus” retirees can collect from the Social Security Administration. For example, you're not eligible to get a $5,000 bonus check on top of your regular benefits just because you worked in a specific career. Social Security doesn't randomly award money to people.

Can I really get extra money from Social Security? ›

Has your income declined or have you experienced a loss of financial resources? You may be able to get additional income through the Supplemental Security Income program, which helps seniors and the disabled who have limited income and financial resources.

Is there a lump sum bonus for Social Security? ›

You can receive a lump sum payment of up to six months of retirement benefits. Full retirement age is 66 for those born in 1943-1954, over age 66 on a sliding scale for those born after 1954-1959, and 67 for those born in 1960 or later. The lump sum option isn't available to those claiming benefits before FRA.

References

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